CCD 5.00 Release Notes

The Synaptic Client Care Desktop (CCD) 5.00 release contains new functionality to support the General Data Protection Regulation (GDPR) requirements along with a number of improvements and fixes to the existing application.

This document provides an overview of the significant changes, but does not detail every modification made to the system to improve the overall product where the functionality is the same as previous versions of the software.

A new section has been added to the Knowledge Base for the 5.0 release, the Highlights section draws attention to the new articles and functionality available.  

If you would like to request an upgrade, please contact our Customer Service team.

CCD 5.00 Release Notes.pdf