Copying Databases for Data Migration

If you have been asked to provide your CCD databases to another CRM Supplier, we would recommend using a backup copy of the databases.

To locate your backup please follow the below knowledgebase article:

How to find your back-up location

The previous nights back up can be copied from Windows Explorer. The CRM Supplier will be able to advise on how to send the databases securely.

NB: If you use a standalone version of CCD then your databases will be found in c:\link.