|This article describes how to update passwords in CCD.|
With the newer versions of CCD, each user must have their own individual password which will need to be changed on a regular basis. Each company needs to set up some basic details with regards to the password such as minimum length and expiry period. This can only be done by a member of staff who is set with a User Privilege of Supervisor. This is done in Setup > Staff List > Options:
Confirm the Characters or more for password length and also the Days until expiry. You are also able to record a Temporary default password. This is automatically set to 'password', but you can change this.
If a member of staff forgets their password, someone with access to the Setup module will need to access their record and use the Reset password button:
When the user logs on they will need to use the default password (either the one automatically set by us or one that you have set yourself).