Protection

Articles

Entering your Synaptic Webline Credentials New
You will need to enter your Synaptic Webline credentials to generate Protection quotes in Synaptic Pathways . Note: If you are unsure of your logon details, contact our Customer Services Team on 0800 783 4477 or email: customersuccess@synaptic.co....
Creating a Protection quote New
If you haven't already, ensure your credentials have been completed in My Apps & Settings - Entering your Synaptic Webline Credentials .  Navigate to the Contact record: Scroll down to Protection  and click  New ...
Selecting Benefits New
This article is a continuation of Creating a Protection quote . Select one or more benefits to quote and Add This will load a quote results screen based on default values: See next article: Quote Results Screen ...
Quote Results Screen New
This is a continuation of article:  Selecting Benefits See article:  Edit/View Benefit ...
Edit/View Benefit New
This article is a continuation of Quote Results Screen . Once the quote results screen loads, default quotes will be returned. As seen below, a Life Assurance quote of £100,000 with a 10year term: Edit this benefit by clicking on the pen...
Level Term Assurance Quote New
This article is a continuation of Edit/View Benefit Edit this benefit by clicking on the pen icon: This will load the Quote Details screen. Complete details of the quote. In this example we will: Include Comprehensive Critical Illness Acc...
Critical Illness Quote New
To amend details of the Critical Illness quote, click the pen icon: Note: The system defaults to a ten year term, comprehensive with a £20,000 critical benefit amount. Select a Cover Type  (comprehensive has automatically been se...
Business Protection Quote New
To amend details of the Income Protection quote, click the pen icon: Select Cover Basis : If critical illness is required, click  Yes to I nclude Critical Illness Cover: Choose whether the Critical Illness Benefit is Additi...
Convertible Term Assurance Quote New
To amend details of the Convertible Term Assurance quote, click the pen icon: Note: The system defaults to a ten year term and a £100,000 Death Benefit Amount. This will load the Quote Details screen. Complete details of the quote. In th...
Decreasing Term Quote New
Edit this benefit by clicking on the pen icon: This will load the Quote Details screen. Note: The system will default to a 10 year term with a £100,000 death benefit. Complete details of the quote. In this example we will: Select '...
Family Income Benefit Quote New
Edit this benefit by clicking on the pen icon: This will load the Quote Details screen. Complete details of the quote. Save to refresh quote results: ...
Income Protection Quote New
To amend details of the Income Protection quote, click the pen icon: Select  Term  or Cease Age : Note: The system defaults to a ten year term with a £1,500 monthly benefit amount. Set Premium Frequency  & Premiu...
Whole of Life Quote New
Edit this benefit by clicking on the pen icon: This will load the Quote Details screen. Complete details of the quote. Save to refresh quote results: ...
Joint Life Quote New
This article is a continuation of Edit/View Benefit . Create a joint life quote by clicking the Add Client+ button in the Clients tab of a protection quote: Select Existing Client or complete details to  Create a New Client Th...
Comparison Report New
Create a  Comparison Report on the top right of the screen: ...
More Info & Documents New
View More info & Documents for each provider: This area will show Variations, Documents  and Commission: ...
Apply New
Click the Apply button next to the chosen quote: Read and accept documents before continuing to apply: Repeat for any Variations and Continue: This will take you through to the Provider website to complete the quote. ...