If you would like to reset your Synaptic Webline password, you will need to do the following:
Complete your Webline number and Username & click 'Send'
This will send a password request through to your email address.
Click the link 'Reset my Webline password'
Complete your new password, making sure it has a minimum of 8 characters, including uppercase, lowercase and at least one number and special character.
Click 'Update' to confirm:
Once updated you will receive a success message:
Click 'Sign In' to login with your new password.