Information to setup the valuation service with the provider is detailed below.
For further information, please refer to the valuation user guide.
Provider support telephone | 0345 60 50 401 08:30 – 17:30 Monday to Friday |
Provider support email | |
Provider website | |
Service Availability | Available 24 hours Monday to Sunday (subject to maintenance) |
Access credentials for Pathways | Individual Level |
Registration | To register for contract enquiry services, you will need to have an individual Unipass certificate attached to your online service account. Register for online services using Royal London’s simple online process. Please ensure that you connect your account to your Unipass certificate at registration. The registration process usually takes less than 2 business days to set up access. Once the process has been completed, you will be able to use your Unipass certificate to access details on the Royal London website. |
Message type | Individual real-time |
Fund codes supported | ISIN MEXID |
Product types | Bonds Pensions For a list of the products supported, please refer to Products you can view section on the Royal London Back office guide. |
Setup guidance | The contracts should be entered as off platform. You will need to enter the client's Royal London (Scottish Life) policy number with should be 7 or 8 digits. |
Notes | Refer to the Back office guide for more information including details of error messages and how to resolve them. |
