Information to setup the valuation service with the provider is detailed below.
For further information, please refer to the valuation user guide.
Provider support telephone | 03456 044 001 9:00 – 17:00 Monday to Friday |
Provider support email | |
Provider website | https://intermediary.aegon.co.uk/apmfa-home/login |
Service Availability | Available 24 hours Monday to Sunday (subject to maintenance) |
Access credentials for Pathways | Firm Level Aegon Organisation ID (OUID) + Synaptic Organisation ID |
Registration | Aegon have produced a User Guide to help advisers with the setup process on the Aegon Platform. Click on website address above and follow the instructions in Aegon's Guide to Platform Bulk Data. When setting up, select Synaptic from the integrator dropdown list. If you have any issues, please send an email to escalationteam@aegon.co.uk requesting to be set up for the Synaptic bulk valuation service with the following information:
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Message type | Individual bulk valuation |
Fund codes supported | ISIN MexID |
Product types | Platform |
Setup guidance | The contracts should be entered as on platform.
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