Information to setup the valuation service with the provider is detailed below.
For further information, please refer to the valuation user guide.
Provider support telephone | 0800 056 4607 08:30 – 17:30 Monday to Friday |
Provider support email | |
Provider website | |
Service Availability | 07:30 – 20:00 Monday to Friday 08:00 - 16:00 Saturday |
Access credentials for Pathways | Individual Level Individual Unipass certificate |
Registration | Click on website address above. At the top right you have an option to Register or Log in. Follow the instructions to enable access to use the contract enquiry valuation service. |
Message type | Individual real-time |
Fund codes supported | ISIN Provider internal code |
Products types | Bonds Pensions |
Setup guidance | The contracts should be entered as off platform. 123456A 123XY456 A123B321 12345678 Legacy Friends Provident pensions will require the Scheme and member numbers in the contract number field i.e. F20002/5526. |
Notes | Friends Life is part of Aviva. Contract Enquiry is available for the legacy bonds and pensions. See Aviva Platform for Platform valuations. |