Updated Articles

  1. How to access Synaptic Comparator using Microsoft Edge

    Using Internet Explorer mode provides compatibility with Silverlight while using Microsoft Edge technology, much the same as if a plugin/extension is used. To access Comparator using Microsoft Edge please use the following steps: Firstly, access...
  2. Requesting Quotes - Accident, Sickness & Unemployment

    Accident, Sickness and Unemployment instant cover To apply for Accident, Sickness and Unemployment cover, Best Insurance requires you to pre-register. Pre-register here. Alternatively, you can register when applying for a quote on Synapti...
  3.  Synaptic Webline Protection - Accident, Sickness & Unemployment Cover

    Your browser does not support HTML5 video. To apply for Accident, Sickness and Unemployment cover, Best Insurance requires you to pre-register. See article Can I get instant cover for Accident, Sickness and Unemployment? for more informat...
  4. Can I get instant cover for Accident, Sickness and Unemployment?

    Instant Cover for Accident, Sickness and Unemployment is now available on Synaptic Webline. To apply for Accident, Sickness and Unemployment cover, Best Insurance requires you to pre-register before an application can be processed. Pre-register h...
  5. Can we update the text on the Attitude to Risk Questionnaire when sending to a client?

    Within Configuration , under your Company Settings  > Risk Questionnaire Message , you can enter additional text  which will  appear   alongside  the standard  email  information when sending an Attit...
  6. Adding New Users

    To assign licences, you will have to be an admin user Navigate to Setup in the top right of the screen: Type 'users' in quick find box on the top left of the screen. In the Users list, select ‘Users’ If you would like...
  7.  Risk Explorer - How to reset a users password

    Your browser does not support HTML5 video. How an Administrator can reset a users password in Synaptic Risk Explorer ...
  8.  Risk Explorer - Investment Pathways

    Your browser does not support HTML5 video. How to view Discretionary Fund Managers, Insurance Distribution Directives, Multi-Assets, Model and Bespoke Portfolios within the Investment Pathways area ...
  9. Risk Explorer - How to Import Funds and Portfolios

    Your browser does not support HTML5 video. How to import funds into a portfolio, Importing multiple portfolios and how to import and export funds in the Default Fund List. ...
  10. My Risk Explorer screen doesn't look right - How can I resolve this?

    If you are having issues with the view of Risk Explorer, for e.g. aligned issues, this may be related to your browser. Ensure your browser is on the latest stable version.  Risk Explorer is best used on Google Chrome. See article What browser...