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  1. What does Risk Explorer do?

    Risk Explorer is a risk profiling and asset allocation tool for use in the financial services sector, designed to assist advisers determine their client’s risk attitude with automatic risk profiling of investments, clearly demonstrating the suitabi...
  2. How are the Risk Ratings calculated?

    The Synaptic Risk Ratings are derived directly from the output from the Moody’s Analytics stochastic engine, the Economic Scenario Generator.    The metrics published are based on a quarterly updated mathematical simulation where thousands of s...
  3. How reliable is the data collected for the Risk Ratings?

    Product Providers supply  their  data and the Risk Ratings are approved before publication. No qualitative overlay is applied to change the risk profile which is calculated solely  based on  projections of the underlying asset allocations.   ...
  4. What is the difference between Illustration Settings and a 'What If' scenario?

    Illustration Settings is used to update the details of your Illustration. Updating this information will amend the original details of the illustration. The 'What If' area allows you to create an alternative scenario that will sit alongside your or...
  5. What Training is available on Salesforce?

    Salesforce offers  Trailhead  as a  fun interactive  way to learn how to use their products. Synaptic Pathways is built on the Salesforce platform and we utilise native functionality offered by Salesforce. Trailhead is free to use and  can b...
  6. Can I view the scoring method for the Attitude to Risk Questionnaire?

    Yes - the scoring method can be found within Configuration> Central Investment Strategy> Client Risk Questions & Answers .   ...
  7. How can I tell when a client has completed an Attitude to Risk Questionnaire?

    You will receive an email notification confirming the client has completed the questionnaire. There will also be a completed flag against the Attitude to Risk Questionnaire on the contact record.     ...
  8. Risk Illustrations - Compliance Details

    The Compliance Details tab includes the Capacity for Loss Statement , Investment Forecast Details by Year ,  Forecast Fees Summary ,  Risk Summary and Portfolio Factsheet. The Capacity for Loss statement populates based on how question ...
  9. Setting Attitude to Risk Manually

    To create an attitude to risk questionnaire, create a new contact or find an existing contact record. In this example, I will search for a contact called ‘Test Client 1’: This will load up their contact record: To create an attitude to risk...
  10. Risk Illustrations - Report Content

    The Report Content tab allows you to amend the Capacity for Loss Supporting Statement , enter a Recommendation Summary  and Target Portfolio Summary. They will pull through to the Report : Capacity for Loss Supporting Statement: R...