Updated Articles

  1. Where do I get my organisation ID?

    Our customer service team provides an Organisation ID to the user setting up the Valuation Service for your firm.  Please contact our customer service team on 0800 783 4477 or send an email to hello@synaptic.co.uk .   ...
  2. Link to CIExpert from Pathways

    Log into Synaptic Pathways , find or add a Client  Add relevant Client Details  needed to obtain a Critical Illness quote, such as Birthdate and Sex Under the Medical  tab, add Smoker Status. If you would like to ...
  3. Applying direct from CIExpert

    You will be able to view the status of your assessment within CIExpert.  When ready to complete the application form, click Apply Now   Click Apply Now to be redirected to straight to the provider websi...
  4. View Pathways Protection pricing in CIExpert

    Within CIExpert , you will see a screen with a list of your assessments.   Select the assessment you wish to work on  You will see the Client details imported from Synaptic Pathways Protection ...
  5. Send quote results to CIExpert

    Click on the CIExpert button Select the quote comparison scenario you wish to review in CIExpert and click Send to CIExpert You will see a Success message to confirm the results for your selected scenario have been sent to CIExpert ...
  6. Set Synaptic as quote provider

    To set Synaptic as the default quote provider in CIExpert, select  the assessment you wish to work on Click on the Synaptic button Click Set as Favourite Synaptic will now be set as the default quote provider indicated...
  7. Synaptic CIExpert discount offer

    For existing Synaptic users new to CIExpert, a discount is available when signing up to the CIExpert service. Go to CIExpert/Synaptic offer page to see the discounted rates available and Select the plan that best suits your business  Cli...
  8. View Webline pricing in CIExpert

    Within CIExpert , you will see a screen with a list of your assessments.   Select the assessment you wish to work on  You will see the Client details imported from Synaptic  Webline C...
  9. Synaptic CIExpert discount offer

    For existing Synaptic users new to CIExpert, a discount is available when signing up to the CIExpert service. Go to CIExpert/Synaptic offer page to see the discounted rates available and Select the plan that best suits your business.  Cl...
  10. Link to CIExpert from Webline

    The link to CIExpert is displayed on the comparison results screen for Critical Illness quote requests. Log into Webline , enter Client details and click Next Select  the products for quote comparison and cli...