Information to setup the valuation service with the provider is detailed below.
For further information, please refer to the valuation user guide.
Provider support email | |
Provider website | |
Service Availability | Values updated each weekday morning |
Access credentials for Pathways | Firm Level Synaptic Organisation ID |
Registration | Send an email to PruBulkTransactionsHub@Prudential.co.uk with “Bulk Valuations Request” as the subject line with the following information:
If you are a Network Firm, please specify your associated Adviser Firm Names and FRN’s who you wish to setup Bulk Valuations for. By registering for Bulk Valuations, we are required to perform verification checks on the information submitted to ensure the policies held are available for our Bulk Valuations service and to validate with Synaptic. Once set up is complete, you will be able to request valuations via Synaptic Pathways. |
Message type | Individual bulk valuation |
Fund codes supported | ISIN Provider internal code |
Product types | Onshore Bonds Offshore Bonds (UK Firms) Pensions ISAs |
Setup guidance | The contracts should be entered as plans. Please note the feed will look to match exactly with plans entered in your system so the formats must be as entered below For onshore bonds, 10 digit format eg. 123456A000 For offshore bonds, S1234567C or OBL1234567 For pensions 123AB456, C123D456, RET123456 or RET123456A01 |
Notes | Prudential ISAs provided by Link Financial Investments Limited (the ISA Plan Manager) will be available via this service. Prudential is unable to supply valuations for M&G contracts at contract level, instead, each segment within a contract needs to be valued separately. |