New Articles

  1. Ex-ante Research

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  2. Income Analysis - Retirement Cashflow

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  3. Why can’t I model a holding which has funds entered via the valuation service?

    The providers supply fund detail in the electronic response message.  If an industry recognised fund code is supplied (Citicode/SEDOL/ISIN/MEXID), it will link to the data from FE fundinfo and populate further information where available, such as as...
  4. Why am I getting an error message?

    If the message sent to the provider is inaccurate (for example a mismatch with the data submitted to the provider and the information they hold) an error message will be returned detailing the issue.  It is therefore vitally important that the data ...
  5. Why can't I see the Request Valuation button?

    You will need to have the following setup for the valuation request button to be displayed on the holding: Pathways valuation licence Organisation ID entered Provider authentication details completed The button will only show on providers disp...
  6. Where do I get my organisation ID?

    Our customer service team provides an Organisation ID to the user setting up the Valuation Service for your firm.  Please contact our customer service team on 0800 783 4477 or send an email to hello@synaptic.co.uk .   ...
  7. Valuations - Royal London

    Information to setup the valuation service with the provider is detailed below. For further information, please refer to the valuation user guide . Provider support telephone 0345 60 50 401 08:30 – 17:30 Monday to Friday Provider...
  8. Valuations - Aviva

    Information to setup the valuation service with the provider is detailed below. For further information, please refer to the valuation user guide . Provider support telephone 0800 056 4607  08:30 – 17:30 Monday to Friday Provider sup...
  9. Income Analysis - Report

    This article is a continuation of Income Analysis - Results - Export Charts Once the Results screen has been reviewed, view the report through the View Report  button: The report will load on the screen: ...
  10. Income Analysis - Results - Export Charts

    This article is a continuation of Income Analysis - Results The Income Value and Fund Value  graphs can be exported: Choose the format: The Fund Value graph can also be exported: For further information on Income Analysis research,...