Updated Articles

  1. Creating a new Attitude to Risk Questionnaire

    You can create an attitude to risk questionnaire in two ways, either by completing the questions on behalf of your client, or sending them the questionnaire by email to complete themselves. To create an attitude to risk questionnaire, create a new ...
  2. Risk Illustrations - Charges & Fees

    This article is a continuation of article Illustrations - Pathway Selection In the Charges & Fees screen, you can either enter specific charges or use a total solution cost. If using specific charges, click enable and enter the charge inform...
  3. Risk Illustrations - Advanced Options

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  4. Creating an Attitude to Risk Questionnaire on behalf of your client

    If you have completed the questionnaire with your client and would like to complete the questions manually, follow the steps below: Create a new contact or find an existing contact record.  In this example, I will search for a contact called ...
  5. Sending an Attitude to Risk Questionnaire to your client to complete

    To create an attitude to risk questionnaire, create a new contact or find an existing contact record.  In this example, I will search for a contact called ‘Test Client 1’: This will load up their contact record: To create a...
  6. Attitude to Risk Questionnaire Report

    This article is a continuation of articles Creating an Attitude to Risk Questionnaire on behalf of your client & Sending an Attitude to Risk Questionnaire to your client to complete Once an Attitude to Risk Questionnaire has been reviewed a...
  7. How do I log into Pathways?

    Go to Synaptic | Powerful Software for Advisers Log into Synaptic Pathways through the Login link on the right of the screen: This will take you to the Salesforce login screen: ...
  8.  Synaptic Pathways - Risk Illustration Advanced Options

    Your browser does not support HTML5 video. How to edit a Synaptic Pathways Risk Illustration using the Advanced Options tab. ...
  9.  Synaptic Pathways - Risk Illustration Report

    Your browser does not support HTML5 video. How to view a Portfolio Factsheet and Create a Report ...
  10.  Synaptic Pathways - How to reset a users password

    Your browser does not support HTML5 video. How an Administrator can reset a users password in Synaptic Pathways ...