Updated Articles

  1. Convertible Term Assurance Quote

    To amend details of the Convertible Term Assurance quote, click the pen icon: Note: The system defaults to a ten year term and a £100,000 Death Benefit Amount. This will load the Quote Details screen. Complete details of the quote. In th...
  2. Business Protection Quote

    To amend details of the Income Protection quote, click the pen icon: Select Cover Basis : If critical illness is required, click  Yes to I nclude Critical Illness Cover: Choose whether the Critical Illness Benefit is Additi...
  3. Critical Illness Quote

    To amend details of the Critical Illness quote, click the pen icon: Note: The system defaults to a ten year term, comprehensive with a £20,000 critical benefit amount. Select a Cover Type  (comprehensive has automatically been se...
  4. Level Term Assurance Quote

    This article is a continuation of Edit/View Benefit Edit this benefit by clicking on the pen icon: This will load the Quote Details screen. Complete details of the quote. In this example we will: Include Comprehensive Critical Illness Acc...
  5. Edit/View Benefit

    This article is a continuation of Quote Results Screen . Once the quote results screen loads, default quotes will be returned. As seen below, a Life Assurance quote of £100,000 with a 10year term: Edit this benefit by clicking on the pen...
  6. Quote Results Screen

    This is a continuation of article:  Selecting Benefits See article:  Edit/View Benefit ...
  7. Selecting Benefits

    This article is a continuation of Creating a Protection quote . Select one or more benefits to quote and Add This will load a quote results screen based on default values: See next article: Quote Results Screen ...
  8. Creating a Protection quote

    If you haven't already, ensure your credentials have been completed in My Apps & Settings - Entering your Synaptic Webline Credentials .  Navigate to the Contact record: Scroll down to Protection  and click  New ...
  9. Entering your Synaptic Webline Credentials

    You will need to enter your Synaptic Webline credentials to generate Protection quotes in Synaptic Pathways . Note: If you are unsure of your logon details, contact our Customer Services Team on 0800 783 4477 or email: customersuccess@synaptic.co....
  10. Can I upload my own branding?

    Within Configuration ,  under your Company Settings   b randing  options  can  be set to apply   your   preferred  primary and secondary colours  and Company  logo  to  ap...