Popular Articles

  1. Creating a Contact

    Create a new contact by navigating to Contact in the top toolbar:  Select the drop down arrow to create a new contact: Complete the details of your client:  When entering the birthdate, start by selecting the year, month and ...
  2. How do I log into Risk Explorer?

    Go to Synaptic | Powerful Software for Advisers Log into Synaptic Pathways through the Login link on the right of the screen: This will take you to the Salesforce login screen: ...
  3. Multi Benefit Products - Level Term Assurance

    If Level Term Assurance is selected you are able to make a selection for the quote from the following screen: You can make a selection for Critical Illness Cover  by selecting the appropriate button; ...
  4.  Top Tip - Pulling values into the Critical Yield Calculator

    Your browser does not support HTML5 video. Easily compare growth rates of plans against each other. ...
  5. Results

    If you are producing a number of quotes for different products, once you have completed one quote input page and moved to the next product, the results for the previous quote will be obtained and become available in the Results section.  Onc...
  6. Requesting Quotes - Product Details

    A separate screen is available for each type of product selected. If you have requested more than one quote for a product they will be numbered on the left hand side of the screen. The cross next to each of the products, gives the ability to rem...
  7.  Top Tip - Quick Commission

    Your browser does not support HTML5 video. Make rapid commission term amendments on a quote-by-quote basis within the quote form. ...
  8. Results - "Refreshing" a Quote Result Screen

    There will be times when not all quotes come back from the providers within a short time period.  If this happens, your screen will show any results which have been returned for you, and an orange bar will appear at the top of the page, to show...
  9.  Synaptic Webline Protection - Multi Benefit

    Your browser does not support HTML5 video. Please note: Our Support Team number has updated to 0808 164 5463 Option 1 ...
  10. Contact Page

    See below for key areas of Synaptic Pathways Contact page: