Sending an Attitude to Risk Questionnaire to your client to complete

To create an attitude to risk questionnaire, create a new contact or find an existing contact record. 

In this example, I will search for a contact called ‘Test Client 1’:

This will load up their contact record:

To create an attitude to risk questionnaire, click ‘New’ next to ‘Attitude To Risk Questionnaire’

Enter the questionnaire name and click ‘Save’:

This will take you back to the contact record. To complete the questionnaire or send to a client to complete, click on the name of the questionnaire:

Once within the questionnaire, click on ‘Send to Client’ 

A success message will pop-up once sent:

If you receive an error message – you will need to check the email address is entered on the contact and correct:

This will change the completed by client field to ‘Pending’.

Your client will receive an email – see below for an example:

When your client clicks the link, they will be taken to the screen below:

They will need to answer each question one by one before submitting their response:

They are able to Re-take if needed, Submit Risk only answers through to you and Continue to answer CFLQ:

We will continue onto the Capacity for Loss Questionnaire in this example:

Once complete, Re-take or Submit:

This will send you an email notification to say this is complete.

You will need to navigate back to your client to view the completed attitude to risk. Click the 'refresh' button if the client has just completed the questionnaire. It will change the 'Completed by contact' field to 'Yes':

Once completed, the questionnaire will be locked. You will see the risk rating on the right-hand side. 

In this example there is a sense check, as the client has answered on the cautious side.

When you are happy it is complete, click the ‘Set as Default’. (This is important for any Research you create for your client)

If you would like to enter any compliance notes, enter them here:

Confirm and a success message will appear:

Once set to default, the Report tab will appear:

See article - Attitude to Risk Questionnaire Report

Click on the contact name to return:

This will mark your client’s attitude to risk as complete: