Popular Articles

  1. Have you got any tips on filtering?

    Here are some tips when filtering contracts and where relevant, funds: You can see everything you are currently filtering on and why specific contracts/funds are being excluded by using the Audit Trail If you make a recommendation to a client whi...
  2. Synaptic Comparator Administrator User Guide - Download

    Click here to download Synaptic Comparator Administrator User Guide
  3. Investment details for ISA

    When including a ISA Stocks and Shares in your research, you need to complete the ISA Investment panel. Click on ISA on the left hand menu On the right hand Investment pane, complete the amount of contribution that will be invested i...
  4. Investment details for Onshore and Offshore bonds

    When including an Onshore or Offshore bond in your research, you need to complete the Onshore and/or Offshore bond Investment panel. Click on Bonds in the left hand menu. If you have only chosen one bond type, that one will be highligh...
  5. Synaptic Comparator uses Silverlight – what are the plans on developing the product with regards to Silverlight?

    Synaptic Comparator is an innovative online platform comparison service which allows IFAs to drill down into individual platform costs and the services and funds they offer. The award winning software enables IFAs to compare platform charges, and fi...
  6. How do I filter on Policy Conditions?

    The policy conditions tab shows conditions such as minimum initial ages, minimum investments, various types of charging etc. The list of policy conditions can include two types of fields - numeric fields which can be filtered and textual fields whi...
  7. My chosen fund is unavailable – why is this?

    Your firm’s Synaptic Suite Administrator might have set a restricted list of funds for you to choose from. You can check this by selecting Settings tab from the top ribbon and Fund Universe ; from here you can have a ‘read only’...
  8. I have completed the modelling session, but the final report is not loading – why is this?

    Check that your browser allows pop-ups from Modeller. Sometimes the pop-up blocker can prevent the final report from loading.
  9. How is the asset allocation graph calculated?

    The asset allocation graph shows a pie chart of a fund’s industry/sector holdings. It can be used either to illustrate the holdings of a single fund or to compare the holdings of multiple funds. In the example screenshot below a typical UK gro...
  10. Can I filter on specific linked funds?

    As well as – or instead of – filtering on sectors, you can also eliminate contracts which do not offer specific linked funds. The functionality for doing this is at the bottom of the sectors list. In the first screenshot, contracts a...